Frequently Asked Questions

We send automated HTTPS requests to websites every 60 seconds from our monitoring servers. We measure HTTP status codes, response time (time-to-first-byte), and DNS resolution. We also collect crowd-sourced reports from users experiencing issues, combining both signals to determine if a site is truly down.

Yes, Is it down checker is completely free. We monitor over 2,700 popular websites and you can check the status of any domain at no cost. No registration or account required.

No Problems (green status) means the website is responding normally to our server checks AND user reports are at or below normal levels. There is no evidence of an outage.

Possible Problems (yellow status) means the website responds to our checks, but user reports have spiked to 3x or more above the normal baseline. This often indicates a partial outage, regional issue, or specific feature that is broken while the site remains technically reachable.

Problems Detected (red status) means either our server check confirms the site is down (HTTP error, timeout, or DNS failure), OR user reports have spiked to 5x or more above normal. This indicates a significant, widespread outage.

Our checks run from a single server region. If the website is experiencing a regional outage, CDN failure, or ISP-specific issue, it may be reachable from our servers but not from your location. Try clearing your browser cache, switching networks, or using a VPN. You can also submit a report on the site's status page to help us detect the issue.

All 2,700+ monitored websites are checked every hour. Results are stored for 24-hour historical analysis.

Visit the status page for the website you're having trouble with (e.g., isitdownchecker.com/check/google.com) and scroll to the 'User Reports' section. Select the type of problem you're experiencing and optionally add a description. Your report helps us and other users identify outages.

We don't require accounts or collect personal data. When you submit an outage report, your IP address is hashed with a daily rotating salt before storage — raw IPs are never saved. We use cookie-less analytics and do not use Google Analytics or tracking pixels.

Uptime percentages show how much time a website was operational during a given period. For example, 99.95% uptime over 30 days means the site was only down for about 22 minutes total. We display 24-hour, 7-day, and 30-day uptime statistics based on our continuous monitoring data.

Yes! We're constantly expanding our monitored list. Send the domain name to contact@isitdownchecker.com and we'll add it to our database. Popular requests are prioritized.

We're developing a public API for developers and businesses. If you're interested in programmatic access to our monitoring data, contact us at contact@isitdownchecker.com to be notified when it becomes available.

Is it down checker combines automated server-side HTTPS monitoring with real-time crowd-sourced user reports using a Downdetector-style methodology. Our 3-tier status system (No Problems, Possible Problems, Problems Detected) provides a nuanced view that catches partial and regional outages that simple ping tests miss.

If a website is down: 1) Clear your browser cache and cookies. 2) Try a different browser or device. 3) Check your internet connection. 4) Try using a VPN. 5) Wait a few minutes and try again — most outages are resolved quickly. You can monitor the site's status page on Is it down checker for real-time updates.