Contact Us
Have a question, suggestion, or found a bug? We'd love to hear from you. Choose the best way to reach us below.
General Inquiries
For questions about our service, partnerships, or media inquiries.
contact@isitdownchecker.comBug Reports
Found something that isn't working correctly? Let us know so we can fix it.
bugs@isitdownchecker.comFeature Requests
Have an idea for a new feature or improvement? We're always looking to get better.
feedback@isitdownchecker.comBusiness & Advertising
For advertising opportunities, sponsorships, or business partnerships.
business@isitdownchecker.comFrequently Asked Questions
How do I report that a website is down?
Visit the status page for any website (e.g., /check/google.com) and use the "Report a Problem" form to let us and other users know about the issue.
Can I request a new website to be monitored?
Yes! We're always expanding our monitored list. Send us the domain name at contact@isitdownchecker.com and we'll add it to our database.
How quickly do you respond?
We aim to respond to all inquiries within 24-48 hours on business days. Bug reports affecting site functionality are prioritized and addressed as quickly as possible.
Is there an API available?
We're working on a public API for developers. If you're interested in API access for your project, reach out to us and we'll keep you updated on availability.
Response Times
- Bug reports: Within 24 hours
- General inquiries: 1-2 business days
- Feature requests: Reviewed weekly
- Business inquiries: 1-3 business days