Contact Us
Have a question, suggestion, or found a bug? We'd love to hear from you. Choose the best way to reach us below.
Before getting in touch, you may find what you're looking for on our about page, our FAQ, or in our terms of service. For technical details on how we monitor sites, see our methodology.
General Inquiries
For questions about our service, partnerships, or media inquiries.
contact@isitdownchecker.comBug Reports
Found something that isn't working correctly? Let us know so we can fix it.
bugs@isitdownchecker.comFeature Requests
Have an idea for a new feature or improvement? We're always looking to get better.
feedback@isitdownchecker.comBusiness & Advertising
For advertising opportunities, sponsorships, or business partnerships.
business@isitdownchecker.comFrequently Asked Questions
How do I report that a website is down?
Visit the status page for any website (e.g., /check/google.com) and use the "Report a Problem" form to let us and other users know about the issue.
Can I request a new website to be monitored?
Yes! We're always expanding our monitored list. Send us the domain name at contact@isitdownchecker.com and we'll add it to our database.
How quickly do you respond?
We aim to respond to all inquiries within 24-48 hours on business days. Bug reports affecting site functionality are prioritized and addressed as quickly as possible.
Is there an API available?
We're working on a public API for developers. If you're interested in API access for your project, reach out to us and we'll keep you updated on availability.
Response Times
- Bug reports: Within 24 hours
- General inquiries: 1-2 business days
- Feature requests: Reviewed weekly
- Business inquiries: 1-3 business days